BROOKER MEMORIAL OFFICE PROTOCOL

WELCOME TO BROOKER MEMORIAL – WE ARE HAPPY TO SEE YOU!

Brooker Memorial Ramp-Up to Increased Capacity

Brooker Memorial began to phase in program services on May 20, 2020.
We have implemented the required protocols from the State of CT Governor’s office, CT Office of Early Childcare (OEC) and the Federal Centers for Disease Control (CDC).

Continued Programs:

  • The Center for Children’s Therapy has been offering and providing Telehealth therapy sessions for speech, occupational, and physical therapy. CCT will continue to offer this service to those who prefer this method of treatment. In person visits are now being scheduled as well.
  • Only 25% of CT Child Care Centers have remained open. Brooker is proud to be among this group and has been serving 15 children whose parents are essential employees. Brooker Child Care is now welcoming back all of its families who need care.
  • Brooker’s Client Support and Program Coordinator has reached out to numerous families and staff members throughout this time to provide counseling support, financial assistance through the Care Closet, and necessary resources.
  • The Relatives as Parents Program (RAPP) has continued to run via an online video conferencing system twice monthly, and with emails and phone calls to participating members.

RAMP-UP TO INCREASED CAPACITY:

  • Brooker Memorial is following “office” guidelines for administrative staff and will have no more than 50% of our administrative staff in the building at one time. Staff must wear a facemask in the building unless working alone in their office.
  • Child Care –
    • Children in the Child Care Center will be temperature checked upon arrival and prior to nap (mid-day).
    • Child Care will be open for operation from 7:30 am to 4:00 pm to ensure children are able to remain in the same classroom throughout the day with consistent staff. This strategy is required by OEC and protects both the children and the teachers.
    • Child Care Staff must wear masks covering mouth and nose when working with or within six feet of children.
  • Center for Children’s Therapy – began limited patient contact on May 26th and will continue to offer telehealth visits where appropriate.
    • Staff will wear masks while working with patients.
  • Our Maintenance worker – will shift hours to 8 am – 1 pm to enable two to three rounds of thorough cleanings of public areas.

CCT PATIENT PROTOCOL:

  • Patient Protocol – Patients will enter the building through the main entrance where they will have their temperature taken by a designated staff member in full PPE. Parents/guardians must wear a face mask while in the building. Families will be asked to answer several screening questions prior to their child’s scheduled appointment. Additional protocols will be added for greeting patients/parents and required disclosures. For those attending online therapy visits, a letter will be sent to the family discussing Telehealth procedures.
  • Visitor Protocol – Visitors must wear a facemask when entering the building. Visitors will have to check in when entering the building and will have their temperature checked prior to entering the building’s program areas. Public meetings will be prohibited at this time. Where possible, meetings will be conducted online via a teleconference method.

HOW OUR STAFF WORKS:

EMPLOYEE ARRIVAL/DAILY HEALTH CHECK:
Staff will have their temperature checked upon arrival.  Staff are to enter through Starfish Cove entrance (to the right of the Main Entrance door) and receive their temperature reading by a staff in PPE gear. Personal belonging will be kept with the employee and not placed in a common area where they can be mingled with others’ personal effects.

MAINTENANCE and ADMINISTRATION: Staff must wear a facemask in the building unless working alone in their office.

Mail/UPS: Mail, package delivery and pickup will be in the Vestibule of the Main Entrance.

CLEANING:
The general areas of the building will be sanitized according to a strict internal schedule. All staff are sanitizing their own work stations and shared office equipment (phones, copiers, postage machine, credit card terminal) before and after each use. Cleaning solutions will be available in multiple locations to enable this. Dental and CCT staff will sanitize their patient care areas before and after each patient, according to written protocols.

HAND SANITIZER, HANDWASHING:
All staff must follow the CDC recommendations for handwashing procedures. The CDC recommends washing with soap and water for at least 20 seconds, especially after being in public places, blowing your nose, coughing, or sneezing. If soap and water are not accessible, staff is advised to use hand sanitizer that has at least 60% alcohol. Hand sanitizer will be placed in each break room, near copiers, at entrances, and at time clocks for use.

LOCATION OF DISINFECTANT PRODUCTS AND/OR DISPOSABLE DISINFECTANT WIPES:
Disinfectant products and/or disposable disinfectant wipes will be available in each department for staff or visitors to use.

TRAINING OF EMPLOYEES:
Staff must complete required training prior to returning to work. All departments will conduct either online or in-person training to discuss and educate on new sanitizing procedures required by the Centers for Disease Control. Training will consist of how to clean, how to use cleaning products, and department protocols for sanitizing. Training will be provided during work hours and will be paid time. Weekly refreshers will be provided to all employees via email.

VENTILATION:
Brooker Memorial will increase the percentage of outside air pulled in through HVAC systems.

DISCRETE WORK ZONES:
Brooker established staff break rooms in designated locations by department: Administration will utilize the community office in the Administration hallway, Child Care will continue to utilize their break room behind the kitchen, Dental will utilize the upstairs kitchen as their break room. All staff is welcome to take a break outside of the building. There will be minimal access to departments other than an employee’s primary department throughout this time. Dental and Child Care will use the adult bathrooms in their departments. Administration and CCT staff will use the public restrooms.

IN THE EVENT OF A POSITIVE COVID-9 CASE:
In the event an employee tests positive for COVID-19, the employee must inform their supervisor. The employee is required to follow contact tracing protocols. Brooker Memorial will report any positive COVID-19 cases to the local health department. They will provide guidance based on the individual circumstance.

IN THE EVENT OF POTENTIAL EXPOSURE:
Potential exposure to COVID-19 is characterized as having close contact within six feet of an individual with a confirmed case. Staff who have had exposure must report this to their supervisor immediately. Employees who remain at work should follow guidelines contained in Interim Guidance for Implementing Safety Practices for Critical Infrastructure Workers Who May have Had  Exposure to a Person with Suspected or Confirmed COVID-19. Guidance from the local health department will be obtained. Guidance is on an individual case basis.

Note: This is subject to change as requirements, guidelines and best practices are updated and revised.